Continuous process improvement in Spanish local governments: conclusions and recommendations

Juan Ramis Pujol, Manuel Francisco Suárez Barraza, Tort-Martorell AranXavier

Producció científica: Article en revista no indexadaArticle

Resum

In response to external pressures the Spanish City Halls have been experiencing since the late 1980's and the beginning of the 1990's, some of the local administrations have become references of success among other Cityu Halls. How was continuous process improvement approached in such successful Spanish City Halls? A set of practical recommendations are presented here.
Idioma originalAnglès
Pàgines96-112
Publicació especialitzadaInternational Journal of Quality and Service Sciences
Estat de la publicacióPublicada - 1 d’abr. 2009

Fingerprint

Navegar pels temes de recerca de 'Continuous process improvement in Spanish local governments: conclusions and recommendations'. Junts formen un fingerprint únic.

Com citar-ho