TY - JOUR
T1 - Consulting on the European Union's 2050 tourism policies
T2 - An appreciative inquiry materiality assessment
AU - Guix, Mireia
AU - Font, Xavier
N1 - Publisher Copyright:
© 2022 Elsevier Ltd
PY - 2022/3
Y1 - 2022/3
N2 - Stakeholder consultations serve as powerful legitimising devices upon the balance of participants, the quality of the process and its effective results. We propose a deliberative digital stakeholder consultation methodology based on an appreciative inquiry approach to materiality assessment. We illustrate its application in a four-month consultation for the European Commission (2020 European Tourism Convention, towards a European Agenda for Tourism 2050). An interactive, online consultation (due to COVID-19) enabled dynamism and co-creation. Appreciative enquiry introduced the human elements of ownership and legitimacy towards policy. The choice of topics, language and attitudes reframed problems into opportunities with shared responsibilities. Technology allowed to explore new forms of open, democratic and inclusive engagement, and materiality provided structure and transparency that legitimised the process.
AB - Stakeholder consultations serve as powerful legitimising devices upon the balance of participants, the quality of the process and its effective results. We propose a deliberative digital stakeholder consultation methodology based on an appreciative inquiry approach to materiality assessment. We illustrate its application in a four-month consultation for the European Commission (2020 European Tourism Convention, towards a European Agenda for Tourism 2050). An interactive, online consultation (due to COVID-19) enabled dynamism and co-creation. Appreciative enquiry introduced the human elements of ownership and legitimacy towards policy. The choice of topics, language and attitudes reframed problems into opportunities with shared responsibilities. Technology allowed to explore new forms of open, democratic and inclusive engagement, and materiality provided structure and transparency that legitimised the process.
KW - European Commission
KW - Legitimacy
KW - Materiality assessment
KW - Stakeholder engagement
KW - Sustainable tourism
KW - Tourism policy
UR - http://www.scopus.com/inward/record.url?scp=85123637752&partnerID=8YFLogxK
U2 - 10.1016/j.annals.2022.103353
DO - 10.1016/j.annals.2022.103353
M3 - Article
AN - SCOPUS:85123637752
SN - 0160-7383
VL - 93
JO - Annals of Tourism Research
JF - Annals of Tourism Research
M1 - 103353
ER -
